FAQs


24/7 Emergency Call
What exactly am I paying for?

Your membership fee covers the bi-annual assessments, 10% discount on all services, priority scheduling, and with Gold, 24/7 emergency response access. The actual repair costs are separate but always transparent and discounted for members.

How do emergency calls work?

Gold members simply call our emergency line any time, day or night. We'll respond promptly, assess the situation, stop any ongoing damage, and provide a clear estimate for repairs before proceeding.

Can I cancel if I'm not satisfied?

Yes! We're confident you'll love the service, but we offer simple month-to-month memberships with no long-term commitment required.

How do I schedule my bi-annual home assessments?

Once you become a member, we'll reach out to schedule your first comprehensive assessment at your convenience. After that, we'll contact you proactively every six months to arrange the next assessment. You'll always receive a reminder call or email before your scheduled visit.

Do you handle all types of home repairs, or just certain trades?

Unlike most service companies that specialize in just plumbing, electrical, or HVAC, Bradford Home Services truly covers everything. From roof leaks to foundation issues, carpentry to appliance repairs—we coordinate all your home's needs through our network of vetted professionals. You'll never have to research or call multiple contractors again.

What areas do you serve?

We proudly serve homeowners throughout the Northshore, Boston, Southern NH, and Maine regions. If you're unsure if you're within our service area, please contact us directly and we'll be happy to confirm coverage for your specific location.

Ready to Protect Your Home and Simplify Its Maintenance?

Bradford Home Services makes home care effortless with our all-in-one membership plans. From bi-annual assessments and discounted repairs to 24/7 emergency response, we've got everything covered with just one call.

 

Join our growing family of homeowners who enjoy peace of mind knowing their most valuable investment is in expert hands. Take the first step toward stress-free home ownership today.